Chapter 8. “The Farmer and the Cowman Should Be Friends”: Why most web design team arguments about usability are a waste of time, and how to avoid themChapter 9. Usability testing on 10 cents a day: Keeping testing simple—so you do enough of it
Well now, How to get along... Yes we all have differences. Listening to each other may be difficult -but it shouldn't be. As a former Girl Scout Leader & Service Unit Manager it is easy to understand how to work together & earn respect for your foundation & views - showing respect to others. We have to be able to "step back" & take an outsider's point of view - with merit. Designers, developers, programmers can be a difficult camaraderie in figuring out what people like, want or need. Yes, nothing is simple. Do not debate about what people like. Research & direct testing shows much more of what is needed to know. Testing should be quick & to the point, getting through the sites "imperfections" one layer at a time. The other main point to keep in mind is not to wait until the last minute. Let outsiders, who have not had the chance to have their brains muddled, test it out. They should approach it fresh, with no warnings or explanations. In that way it will be easy to observe their reactions, positive or negative. Usability is the main concern, therefore it should be the main focus. Testing is imperative. Test early, test often. Conquering each challenge opens the door(s) to see the ease of the next page. It takes few users - one is better than none. It is best to use a variety of recruits - experienced & not. Beginners can be even more helpful. Reach outside the box. [Unless the sight is only for an exclusive audience that would be very particular about precision.] Offer a reasonable incentive to inspire enthusiasm & cooperation. Review the results right away - immediately.
Simplicity is better. Do not overload the site. "Resist the impulse to add things."But, "Don't throw the baby out with the dishes." Think very carefully before a change should be made. Avoid muddling the ease of the sites flow with tossing in afterthoughts.
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